{include file="header.html"}
<!-- $Id$ -->
{title value=$layout.pagetitle}
<p>
<table width="100%" cellpadding="3">
        <tr class="dark">
		<td class="fleftu" width="1%">
		        <img src="img/open.gif" alt="">
		</td>
		<td class="fbt" width="1%">
			<b>{trans("Subject:")}</b>
		</td>
		<td class="frightu" width="98%">
			<b>{$message.subject|escape}</b>
		</td>
	</tr>
	<tr class="light">
		<td width="1%" class="fleft">
			<img src="img/time.gif" alt="">
		</td>
		<td width="1%">
			<b>{trans("Date:")}</b>
		</td>
		<td width="98%" class="fright" nowrap>
			{$message.createtime|date_format:"%Y/%m/%d %H:%M.%S"}
		</td>
	</tr>	
	<tr class="light">
		<td width="1%" class="fleft" nowrap>
		        {if $message.userid}
				<img src="img/users.gif" alt="">
			{else}
				<img src="img/customer.gif" alt="">
			{/if}
		</td>
		<td width="1%">
			<b>{trans("Submitter:")}</b>
		</td>
		<td width="98%" class="fright">
			{if $message.customerid}
				<a href="?m=customerinfo&id={$message.customerid}">{$message.customername} ({$message.customerid|escape|string_format:"%04d"})</a>
			{elseif $message.userid}
				<a href="?m=userinfo&id={$message.userid}">{$message.username}</a>
			{elseif $message.mailfrom}
				<a href="mailto:{$message.mailfrom|escape}">{$message.mailfrom|escape}</a>
			{else}
				{$message.requestor|escape}
			{/if}
		</td>
	</tr>
	{if $message.headers}
	<tr class="light">
		<td width="1%" class="fleft">
			<img src="img/mail.gif" alt="">
		</td>
		<td width="1%">
			<b>{trans("Headers:")}</b>
		</td>
		<td width="98%" class="fright">
			<textarea rows="5" cols="100" readonly>{$message.headers|escape}</textarea>
		</td>
	</tr>
	{/if}
	{if $message.messageid}
	<tr class="light">
		<td width="1%" class="fleft">
			<img src="img/mail.gif" alt="">
		</td>
		<td width="1%" nowrap>
			<b>Message-Id:</b>
		</td>
		<td width="98%" class="fright">
			{$message.messageid|escape}
		</td>
	</tr>
	{/if}
	{if $message.replyto}
	<tr class="light">
		<td width="1%" class="fleft">
			<img src="img/mail.gif" alt="">
		</td>
		<td width="1%">
			<b>Reply-To:</b>
		</td>
		<td width="98%" class="fright">
			{$message.replyto|escape}
		</td>
	</tr>
	{/if}
	{if $message.inreplyto}
	<tr class="light">
		<td width="1%" class="fleft">
			<img src="img/mail.gif" alt="">
		</td>
		<td width="1%" nowrap>
			<b>In-Reply-To:</b>
		</td>
		<td width="98%" class="fright">
			<a href="?m=rtmessageview&id={$message.inreplyto}">{$message.inreplytoid|escape}</a>
		</td>
	</tr>
	{/if}
	<tr class="light">
		<td width="1%" class="fleft">
			<img src="img/edit.gif" alt="">
		</td>
		<td width="1%">
			<b>{trans("Message:")}</b>
		</td>
		<td width="98%" class="fright">
			<textarea rows="5" cols="100" readonly>{$message.body|escape}</textarea>
		</td>
	</tr>
	{if $message.attachments}
	<tr class="light">
		<td width="1%" class="fleft">
			<img src="img/attach.gif" alt="">
		</td>
		<td width="1%">
			<b>{trans("Attachments:")}</b>
		</td>
		<td width="98%" class="fright">
			{foreach from=$message.attachments item=a}
				<a href="?m=rtmessageview&tid={$message.ticketid}&mid={$message.id}&file={$a.filename}">{$a.filename} ({$a.size|string_format:"%.1f"} {$a.unit})</a><br>
			{/foreach}
		</td>
	</tr>
	{/if}
	<tr class="light">
		<td colspan="3" width="100%" class="fbottomu" align="right" nowrap>
			<a href="?m=rtmessageadd&id={$message.id}&ticketid={$message.ticketid}">{trans("Reply")} <img src="img/edit.gif" alt=""></a>
			<a href="?m=rtticketview&id={$message.ticketid}">{trans("Cancel")} <img src="img/cancel.gif" alt=""></a>
		</td>
	</tr>
</table>
</p>
{include file="footer.html"}