{include file="clearheader.html"}
<!--// $Id$ //-->
<table width="100%">
	<tr>
		<td width="99%" valign="top">
			{title value=$layout.pagetitle}
		</td>
		<td width="1%" align="right" nowrap>
			LMS {$layout.lmsv} @ {$layout.hostname}<br>
			{$smarty.now|date_format:"%A, %x"}<br>
			{t a=$layout.logname}Prepared by: $a{/t}
		</td>
	</tr>
</table>
{foreach from=$list item=request}
<table width="640" cellpadding="3" align="center">
	<tr>
		<td class="grey bb fleftu" align="center" width="1%" nowrap>
			<img src="img/ticket.gif" alt="">
		</td>
		<td class="grey bb fbt" align="center" width="1%" nowrap>
			<b>{$request.id|string_format:"%08d"}:</b>
		</td>
		<td class="grey bb fbt" width="65%">
			<b>{$request.subject|escape}</b>
		</td>
		<td class="grey bb frightu" align="center" width="25%">
			{$request.name} #{counter}
		</td>
	</tr>
	<tr>
		<td colspan="4" class="flr bb">
			<table width="100%">
			    <tr>
				<td width="1%">{trans("Date:")}</td>
				<td width="99%">
				    {$request.createtime|date_format:"%Y-%m-%d %H:%M"}
				</td>
			    </tr>
			    <tr>
				<td width="1%">{trans("Submitter:")}</td>
				<td width="99%">
				    {if $request.customerid}
				    {$request.customername} ({$request.customerid|string_format:"%04d"})
				    {else}
				    {$request.requestor}
				    {/if}
				</td>
			    </tr>
			    {if $request.address}
			    <tr>
				<td width="1%">{trans("Address:")}</td>
				<td width="99%">
				    {$request.address}
				    {if $request.phone}({trans("phone:")} {$request.phone}){/if}
				</td>
			    </tr>
			    {/if}
			    <tr>
				<td width="1%">Status:</td>
				<td width="99%">
				    {if $request.statename}{$request.statename}{else} -- ??? -- {/if}{if $request.createtime} / {$request.resolvetime|date_format:"%Y-%m-%d %H:%M"}{/if}
				</td>
			    </tr>
			</table>
		</td>
	</tr>
	<tr>
		<td colspan="4" class="fbottomu bb">
			<table width="100%" cellpadding="3">
			    {foreach from=$request.content item=item}
			    <tr>
				<td width="100%" class="ftop{if $item.note} blend{/if}">
				    <b>{if isset($item.name)} {$item.name} - {/if}{$item.createtime|date_format:"%Y/%m/%d %H:%M"}:</b><br>
				    {$item.body|escape|replace:"\n":"<br>"}
				</td>
			    </tr>
			    {/foreach}			
			</table>
		</td>
	</tr>
</table><br>
{foreachelse}
<table width="640" cellpadding="3" BORDER="1" align="center">
	<tr>
    		<td align="center" width="100%">
			<p>&nbsp;</p>
			<p><b>{trans("No such requests in database.")}</b></p>
			<p>&nbsp;</p>
		</td>
	</tr>
</table>
{/foreach}
{include file="clearfooter.html"}