{t a=$ticket.ticketid|string_format:"%06d"}Ticket No. $a{/t}
{trans("Subject:")}
{trans("Submitter:")}
{if !$ticket.customerid} {$ticket.requestor|escape} {if $ticket.requestoremail} <
{$ticket.requestoremail}
> {/if}
{/if}
{if $customerlist}
{trans("- select customer -")}
{foreach from=$customerlist item=c}
{$c.customername|truncate:"45":"..."} ({$c.id|string_format:"%04d"})
{/foreach}
{else} {if $ticket.customername}
{$ticket.customername|truncate:"45":"...":true}
{/if} {/if}
{trans("Search")} »»»
{trans("Ticket date:")}
{$ticket.createtime|date_format:"%Y/%m/%d %H:%M:%S"}
Czas pracy:
{$ticket.uptime}
{trans("Categories:")}
{foreach from=$categories item=category}
0}checked{/if}>
{$category.name}
{/foreach}
{trans("Owner:")}
{if $ticket.owner==0}
- {trans("select user")} -
{/if} {foreach from=$userlist item=item}
{$item.name}
{/foreach}
{trans("Queue:")}
{foreach from=$queuelist item=item}
{$item.name}
{/foreach}
{trans("Status:")}
{section name='statelist' loop=$statelist} {if !$ticket.owner || ($ticket.owner && ($statelist[statelist].id != 0 || $ticket.state == 0))}
{$statelist[statelist].name|escape}
{/if} {/section}
Region
{if $reglist}
{foreach from=$reglist item=item}
{$item.name}
{/foreach}
{else}
brak pozycji w słowniku
{/if}
Powód zmiany
{if $statechange}
{section name='statechange' loop=$statechange}
{$statechange[statechange].name|escape}
{/section}
{else}
brak pozycji w słowniku
{/if}
{trans("Cause:")}
{trans("unknown/other")}
{trans("customer's side")}
{trans("company's side")}
{fontimg src="save"} {trans("Submit")}
{fontimg src="cancel"} {trans("Cancel")}