{t a=$ticket.id|string_format:"%06d"}Ticket No. $a{/t}
|
{if $ticket.creatorid}
| Utworzył |
: |
{$ticket.creator} |
{/if}
| Utworzone |
: |
{$ticket.createtime|date_format:"%Y-%m-%d %H:%M"} |
{if $ticket.state == 2}
| Zamknięte |
: |
{$ticket.resolvetime|date_format:"%Y-%m-%d %H:%M"} |
{/if}
| Czas pracy |
: |
{$ticket.uptime} |
| Status |
: |
{$ticket.statename} |
| Przyczyna |
: |
{if $ticket.cause==2}{trans("company's side")}
{elseif $ticket.cause==1}{trans("customer's side")}
{else}{trans("unknown/other")}{/if}
|
{if $ticket.message}
| Treść |
: |
{$ticket.message|replace:"\n":"
"}
|
|
{/if}